Welcome To Digital Elk IT Solutions

IT Support for Small Businesses in Wiltshire and UK Wide

Digital Elk keeps businesses up and running, reducing downtime and increasing productivity. We are where you are to give you peace of mind, without the overheads.

What we do

We manage your IT so you don't have to!

We make IT simple, freeing up your time so you can focus on your business, rather than your systems and security. Our friendly outsourced IT support services serving Tidworth, Wiltshire and nationwide include Mac and PC support, cloud solutions, security and updates plus hardware and software support. We can tailor our consultancy services to meet your exact needs to ensure you really CAN rely on your IT infrastructure. We’ll even work with you to identify solutions which increase business efficiency.
  • IT Infrastructure Planning
  • IT Security
  • Day to day IT support
  • System Installation
  • Network Management
  • Diagnostics
  • Cloud Solutions
  • Work from home solutions
  • Hardware Sales
  • Software Sales

2005

Year Founded

9000+

Cases Completed

60+

Happy Customers

95%

Issues Solved Remotely

Services

Our services

We've been around for long enough to know that there is no one-size-fits-all when it comes to providing IT support to small businesses. We are always happy to discuss a bespoke, tailored package that supports your business needs.
IT Support Contract
Our remote IT support, serving Tidworth, Wiltshire and UK wide, offers you our most comprehensive service; from unlimited support on your hardware and software through to PC health checks and consulting, we've got you covered.
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Pay-as-you-go IT Support
Our ad-hoc/pay-as-you-go service gives you the flexibility to utilise our expertise at your own discretion. We want you to feel comfortable and confident that we are there when you need us, without being tied in to a long term contract.
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Bespoke IT Solutions
We've been around for long enough to know that there is no one-size-fits-all when it comes to providing IT support to small businesses in the UK, and so we are always happy to discuss a bespoke, tailored package that supports your company's needs.
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Clients

Some of our clients

Here are just some of the wonderful clients we work with in Wiltshire and nationwide (swipe for more...)
Testimonials

Customer Testimonials

Our clients have wonderful things to say!

Digital Elk have been looking after our IT Infrastructure and requirements for several years now. We have been very pleased with the technical knowledge they display and the timely responses to phones calls. I would have no hesitation in recommending their services.

Paul Smith

Head of GB Service, d&b audiotechnik GB Ltd.

I’ve used Digital Elk IT Solutions for our businesses for many years. Gareth has provided a fantastic service to all of our employees and always been willing to go the extra mile to sort out a complicated problem when required. At the other end of the scale, he’s always very supportive and patient with those of us who are not particularly IT literate. This means that we never feel embarrassed when having to ask a simple question. I therefore have no hesitation in recommending Digital Elk IT Solutions to any business, either large or small.

Tony Cullimore

Managing Director, Berkeley Heath Enterprises Ltd.

I have outsourced my IT to Digital Elk for a number of years. The service, and level of professionalism is outstanding and represents excellent value for money for my business. They are extremely responsive, with good problem-solving skills and product knowledge. I could not run my business without the support of Digital Elk. I am reassured to know that my IT is in safe hands - being a business owner is challenging - but IT is not on my list of challenges to overcome…leave it to the professionals!

Michelle Aldridge

Managing Director, Business Support Services (Gloucestershire) Ltd.

Growing a business inevitably reaches a point where sustaining in house IT expertise no-longer makes any sense, besides we had more important things to do, like serving our client needs. Though Digital Elk may intervene remotely the experience is like they are right next door; fast; effective; responsive. Just like we like to be.

S Moles

Managing Director, Discovery PR & Management Services Ltd.

TCS Country Supplies have used the services of Digital Elk IT Solutions for several years and can say they provide a professional, speedy and most importantly a friendly service. There have been times when we have needed help outside of hours and they were only to happy to assist making sure our business was able to function. Digital Elk IT Solutions work on providing the right solution by taking the time to get to know the people and the business. We look forward to working with them more as our business grows.

Martin Andrews

Manager, TCS Country Supplies Ltd.

Overview

We Listen And Work Together

We love problem solving. We have been supporting clients with a wide variety of IT requirements in Tidworth, Wiltshire and across the UK since 2006. We have always endeavoured to build a personalised one-to-one service for our clients too; our relationships are built on trust and reliability, and we have a long line of clients who can attest to our never failing quality. For general support, planning or installation, drop us a line, we love to help.
Business Plan Development
70%
Financial Analysis
82%
Strategy Development
92%

I'm not local or even in the same country, can you help?

YES! Our remote technology allows us to support your no matter where you are.

I'm very nervous with technology, how can you help me?

We explain things to you in a clear and calm manner, without overwhelming you with complex information. To us, there is no such thing as a stupid question.

I don't have time to deal with technology, how can you help me to make sure it's working?

We manage your IT systems remotely around the clock, ensuring they are always up-to-date and secured to the highest standard.

How does outsourced IT support work?

We act as your dedicated IT team, providing expert remote or onsite help whenever you need it.

What are the benefits of managed IT services?

Managed IT keeps your systems secure, updated, and running smoothly while reducing downtime and costs.

How much does IT support cost for a small business?

Pricing depends on your setup and needs, but we offer flexible, affordable packages for any size business.

How quickly can IT issues be resolved?

Our skilled engineers solve around 95% of issues remotely within minutes of receiving your request.

Is remote support secure?

Yes, all remote sessions are encrypted and protected with multi-layer security to keep your data safe.